Exclusive Tours & Transfers SLU
Effective Date: October 7, 2026
At Exclusive Tours & Transfers SLU, we value your privacy and are committed to protecting the personal information you share with us. We strive to provide a safe, secure, professional, and personalized booking experience for every guest visiting our beautiful island of Saint Lucia.
1. Information We Collect
When you contact us or make a reservation through our website, we may collect:
- Full name
- Email address
- Telephone or WhatsApp number
- Arrival and departure dates
- Flight details
- Hotel or accommodation information
- Number of guests
- Excursion and transfer preferences
- Special requests relevant to your reservation
2. How We Use Your Information
Your personal information is used solely to:
- Process and confirm airport transfers and excursion reservations.
- Communicate booking details, pickup times, and driver information.
- Welcome you to Saint Lucia.
- Provide updates regarding your scheduled services.
- Follow up on your arrival, transfers, and excursions.
- Respond to questions, concerns, or special requests.
- Improve our customer service and guest experience.
We do not use your booking information to send unsolicited promotional emails or marketing campaigns.
3. Sharing Your Information
We respect the confidentiality of our guests.
Information may be shared with authorized drivers, excursion operators, and service providers only when necessary to arrange or deliver your requested services.
We do not sell or rent your personal information to third parties.
4. Payments and Reservations
Payments may be accepted through cash, card, PayPal, or other agreed payment methods.
Payments processed through third-party providers are subject to those providers’ privacy and security policies.
We do not intentionally collect or store full payment card details through our website’s booking inquiry forms.
5. Email Communications
We use email to respond to booking inquiries, confirm reservations, provide arrival and departure instructions, and follow up regarding guests’ experiences.
Our website may use Google Gmail services and WordPress email tools to send these communications.
6. Website Cookies and Analytics
Our website may use cookies and essential website technologies to support functionality, security, and performance.
Where analytics services are enabled, they may collect information about website visits and usage. Additional information about these technologies and any available privacy choices will be provided as applicable.
7. Information Security
We take reasonable steps to protect personal information against unauthorized access, misuse, disclosure, or loss.
However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain reservation and communication information only for as long as reasonably necessary to provide our services, maintain appropriate business records, resolve disputes, and comply with applicable legal obligations.
9. Your Privacy Rights
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable legal and recordkeeping requirements.
10. Third-Party Services
Our website may rely on third-party providers, including website hosting, email delivery, payment processing, and booking-related services.
These providers may process information according to their own privacy policies and applicable agreements.
11. Changes to This Privacy Policy
Exclusive Tours & Transfers SLU reserves the right to update this Privacy Policy to reflect changes in our services, website operations, or applicable requirements.
Updates will be posted on this page with a revised effective date.
12. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
Exclusive Tours & Transfers SLU
Saint Lucia, West Indies
Website: https://exclusivetoursstlucia.
Email: gdeezent@gmail.com